Privacy Policy

Effective date: FEBURUARY 10, 2026

Soko City (“us”, “we”, or “our”) operates the Soko City website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

INFORMATION COLLECTION AND USE

We collect several different types of information for various purposes to provide and improve our Service to you.

TYPES OF DATA COLLECTED

PERSONAL DATA

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

USAGE DATA

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, pages visited, time and date of visit, time spent on pages, unique device identifiers, and other diagnostic data.

TRACKING & COOKIES DATA

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. If you do not accept cookies, some portions of the Service may not function properly.

Examples of Cookies we use:

Session Cookies – to operate our Service
Preference Cookies – to remember your preferences
Security Cookies – for security purposes

USE OF DATA

Soko City uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow participation in interactive features
To provide customer care and support
To improve the Service
To monitor usage of the Service
To detect, prevent, and address technical issues

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to and maintained on computers located outside your jurisdiction where data protection laws may differ.

If you are located outside Kenya and choose to provide information to us, please note that we transfer and process the data in Kenya.

Your consent to this Privacy Policy followed by submission of such information represents your agreement to that transfer.

Soko City will take all reasonably necessary steps to ensure your data is treated securely and in accordance with this Privacy Policy.

DISCLOSURE OF DATA

LEGAL REQUIREMENTS

Soko City may disclose your Personal Data in good faith if such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of Soko City
Prevent or investigate possible wrongdoing
Protect the personal safety of users or the public
Protect against legal liability

SECURITY OF DATA

The security of your data is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Data, we cannot guarantee absolute security.

SERVICE PROVIDERS

We may employ third-party companies and individuals to facilitate our Service or analyze how it is used. These third parties have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

ANALYTICS

We may use third-party Service Providers such as Google Analytics to monitor and analyze the use of our Service.

Google Analytics collects data to track and report website traffic. Google may use this data to personalize ads within its advertising network. You can opt out by installing the Google Analytics opt-out browser add-on.

LINKS TO OTHER SITES

Our Service may contain links to third-party sites not operated by us. We strongly advise reviewing the Privacy Policy of every site you visit. We assume no responsibility for third-party content or practices.

CHILDREN’S PRIVACY

Our Service does not address anyone under the age of 18.

We do not knowingly collect Personal Data from children under 18. If we become aware that such data has been collected without parental consent, we take steps to remove it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. You are advised to review this Privacy Policy periodically.